How to configure Android Mail

This guide explains how to add your Business Email mailbox to an Android mail app with manual IMAP and SMTP settings, and how to keep encryption turned on.

Before you begin

• A Business Email mailbox and its password. See How to create an email account.
• The mailbox username shown in the Business Email Panel.
• The settings below. Android phones have several mail apps. This guide applies to any app that supports manual IMAP and SMTP settings.

Settings you need

Setting	Value
Incoming mail (IMAP)	Server mail.apncloud.com, port 993, SSL/TLS
Outgoing mail (SMTP)	Server mail.apncloud.com, port 465 with SSL/TLS, or port 587 with STARTTLS
Username	The mailbox username shown in the Business Email Panel
Password	The password you set for the mailbox

Steps

1. Open your mail app and go to Settings.
2. Tap Add account, then choose Other or Manual setup.
3. Enter your full email address and password.
4. Choose IMAP as the account type.
5. Enter the incoming server mail.apncloud.com, port 993, with security SSL/TLS.
6. Enter the outgoing server mail.apncloud.com, port 465 with SSL/TLS, or port 587 with STARTTLS.
7. Enter the username from the panel, then finish the setup.
8. Send a test message to another address you control.

Keep encryption on

Do not choose a security setting of None, and do not accept an unknown certificate. If the app shows a certificate warning, check that the server is mail.apncloud.com before you continue.

Expected result

Your Business Email inbox opens in the Android mail app, and the test message arrives.

If something goes wrong

• Wrong username or password. Read Email authentication errors.
• Mail does not send. Read Email not sending.
• Mail does not arrive. Read Email not receiving.

Related articles

• IMAP and SMTP settings
• How to configure iPhone Mail
• Email authentication errors
• Securing Business Email accounts

Last reviewed

2026-10-27