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Domain security ​

This guide explains how to protect a domain from unauthorised transfers and from losing control of it, and which domain security features to check for.

Before you begin ​

  • A signed-in Client Area account.
  • Access to your domain's contact email address, which receives important notices.

Steps ​

  1. Keep your contact email current. Registry and renewal notices are sent to it. See Update contact details.
  2. Turn on account protection. Use a strong password and two-factor authentication where it is offered. See Account security.
  3. Check the transfer lock, if the domain offers one. A lock blocks transfers unless you unlock the domain first. Keep the lock on unless you plan a transfer.
  4. Check privacy protection, if it is offered. It hides your personal contact details from public lookups. Read what it covers before you choose it.
  5. Keep the authorisation code private. Share it only with the registrar you are transferring to, and only when you start a transfer.
  6. Renew before the expiry date. An expired domain can be lost. See Renew a domain.

Expected result ​

Your domain is locked against unwanted transfers, your contact email is current and the expiry date is in your diary.

If something goes wrong ​

  • You receive a transfer request you did not start. Do not confirm it. Change your Client Area password and contact support.
  • You cannot find the lock option. It may not be offered for your domain extension. Ask support.
  • You shared an authorisation code with someone you do not trust. Contact support and ask about the next steps.

Last reviewed ​

2026-10-27