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CAA records ​

This guide explains what a CAA record does, when it helps, and how a wrong CAA record can block a certificate from being issued.

A CAA record names the certificate authorities (companies that issue SSL certificates) that are allowed to issue certificates for your domain. Before a certificate is issued, the issuing company may check for CAA records. If the record does not allow it, the certificate is refused.

Example, using a reserved documentation name for the authority:

text
example.com.   CAA   0 issue "ca.example.net"

Points to remember:

  • CAA is optional. A domain with no CAA record allows any authority to issue.
  • A CAA record that names the wrong authority can stop a certificate from being issued. If you change the authority that issues your certificates, update the CAA record first.
  • For SSL certificate ordering and installation, read SSL certificates.

Last reviewed ​

2026-10-27