DNS records at other providers
The records are the same at every DNS provider. Only the screens and the field names are different. This guide gives the general steps, a table for common providers, and ways to check your work.
Before you begin
- The provider that manages the DNS of your domain. If you are not sure, read Find your DNS provider.
- The records you need. See Point your domain to hosting with web.apncloud.net.
- Your current MX and TXT records. Keep them.
Steps
- Sign in to the provider where you manage DNS. This is the provider that controls the nameservers of the domain, not always the company where you bought it.
- Open the DNS records page. Providers call it DNS, Manage DNS, Advanced DNS or DNS records.
- Remove the old A, AAAA and CNAME records for
wwwand for the root domain (@). Keep MX and TXT records. - Add a CNAME record for
wwwwith the targetweb.apncloud.net. Some providers want a dot at the end of the target. If the form shows an example, copy its style. - Add the record for the root domain. Use ALIAS or ANAME with the target
web.apncloud.netif your provider has them. If it does not, use an A record with the hosting IP shown in your account, or ask [SUPPORT_CONTACT] for the current IP. - Leave TTL on the default value, such as Automatic or 3600.
- Save, wait, and check the records with the methods below.
Where to find the fields
Screens change over time. If a name below is different on your screen, look for the field with the same meaning.
| Provider | Where to open the records | Name field | Target field |
|---|---|---|---|
| Namecheap | Domain List, Manage, Advanced DNS | Host | Value |
| GoDaddy | My Products, your domain, DNS | Name | Value or Data |
| Squarespace Domains (formerly Google Domains) | Your domain, DNS settings, Custom records | Host | Data |
Check your records
- Command line. On Mac or Linux run
dig CNAME www.example.com +short. On Windows runnslookup -type=CNAME www.example.com. The answer should showweb.apncloud.net. - Online DNS checker. Search for "DNS checker" and use a website that shows answers from many countries. Enter your domain and choose the CNAME type for
www, and the A type for the root domain. - Browser. Open your site in a private window to avoid old saved pages.
If the answer is still old after a few hours, read DNS not resolving.
Common mistakes
- Typing the full name in the Name field, which creates
www.example.com.example.com. - Adding the new record without deleting the old one for the same name.
- Editing DNS at the registrar when the domain uses other nameservers. The change has no effect.
- Using a very high TTL, so changes spread slowly.
Need help?
Open a support ticket in the Client Area or contact [SUPPORT_CONTACT]. A screenshot of your DNS records page helps us a lot.
Related articles
- Point your domain to hosting with web.apncloud.net
- Find your DNS provider
- DNS record types
- DNS not resolving
Last reviewed
2026-10-29